Frequently asked questions
Can I pay with a credit or laser card?
Unfortunately we are unable to accept either laser cards or credit cards. The risk of fraud is too great and in the case of credit cards the commission charges applied by the credit card companies are generally higher than our margin. The easiest way to pay is by bank transfer, this is secure. Cash can be paid directly into our bank account too.
Can I collect my purchase?
Because of the obvious security risks we do not keep stock of any of our products are our office location. All stock is held in a secure third-party storage facility. We can arrange to meet customers at this location during normal business hours to effect handover of products. We charge very low delivery rates and find that for the majority of customers delivery to their home or business premises is the best option. However we do appreciate that especially for UK customers who are travelling to collect there may be special arrangements. Please call us to discuss this.
Will you buy back my purchases in the future?
Yes, definitely. We are always ready to re-purchase anything that you purchased from us. Our business is buying and selling bullion, gold, silver and other precious metals. We need to purchase in order to sell. We will always re-purchase and because of our very low margins will normally be able to offer a higher price than our competitors.
Identification of customers
What is required?
EU regulations require that sellers:
- Identify their customers
- Report suspicious transactions to the Garda Siochana/Revenue Commissioners
- Keep records
- Have procedures in place, including staff training
In common with other sellers of high-value goods Anglo Irish Gold Limited will ask customers for proof of identity and address and will keep copies of the documents used.
VAT
VAT explanation. Coins that are, or have been legal tender in their country of origin are exempt from VAT.
Shipping destinations
Where we ship
We use registered post for delivery within the Republic of Ireland up to the maximum value covered by compensation and courier services for more valuable consignments. The risk passes to the customer at the time the goods are signed for on delivery.
Can I use your photographs?
Not without written permission. See this article.
Who owns Anglo Irish Gold Limited
Anglo Irish Gold Limited is a company registered in the Republic of Ireland. There are three directors, two of whom own shares and who are directors of one of the most successful bullion dealers in the UK. The third director is an Irish resident. The purpose of Anglo Irish Gold Ltd is to bring the benefits of low-margin sales and VAT-exempt purchases to customers within the eurozone.
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